Glossary entry

English term or phrase:

truck rolls

Russian translation:

расходы на обслуживание [сленг]

Added to glossary by Victor Sidelnikov
Jan 28, 2004 10:21
20 yrs ago
1 viewer *
English term

Proposed translations

+2
27 mins
Selected

расходы на обслуживание (затраты связанные с вызовом специалистов)

truck roll
[Slang] Phone and cable company slang for a technician's visit to a customer's location. "We're looking at new ADSL technologies that can limit our truck rolls."
Peer comment(s):

agree aida_ist
1 min
agree Alexander Demyanov
4 hrs
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4 KudoZ points awarded for this answer. Comment: "Это толкование полностью соответствует содержанию материала. Меня сбили с толку кавычки (не ожидал, что будут использовать слэнг в презентации, несолидно как то) Спасибо всем"
-2
7 mins

(увеличившиеся / удлинившиеся) ведомости об оплате

я исходил из того что "Cost per Line " это оплата по кол-ву строчек (например для журналистов)
Peer comment(s):

disagree olganet : не из той оперы :)
43 mins
что именно "не из той оперы " ?
disagree Alexander Demyanov : a dlya narkomanov - oplata po kolichestvu dorozhek
4 hrs
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+1
47 mins

увеличение стоимости позиции (счета фактуры) за счет компенсации услуг специалиста по установке

(замене) оборудования кабельных модемов



Truck rolls into deployment backlog
After initiating its first cable data services in College Station, Texas, the only cloud on the horizon for TCA was a two- to three-week backlog because of the time it took to roll a truck for each modem installation. At first, installations were handled in the traditional manner by sending out a truck with two technicians who spent two to three hours installing and testing the modem. This time-consuming process limited the pace of the deployment and increased personnel costs. To speed things along, some customers were offered the option of installing the modem themselves. The first few people installed the modems so easily that self-installation soon became the standard, and the truck roll the exception.
http://www.cedmagazine.com/ced/9911/9911c1.htm.

Can I hook up my own purchased modem instead of paying a truck roll charge to have an RCN technician come out?
No. RCN does not offer a self-installation process at this time. A technician must go to the home to install the new modem and pick up the RCN equipment.
http://www.rcn.com/customer/internet2/highspeed_byom.php#10

one-time "truck roll" charge for existing customers to replace rented cable modem with customer's modem [as of 2002-12-09] but many customers have installed their own without being charged
http://users.rcn.com/jdreyer/ipcable/rcnpricing.html.
Peer comment(s):

agree loona : Вы, как всегда, доказательны
3 hrs
спасибо, всегда стараюсь "смотреть в корень" :)
neutral Alexander Demyanov : I believe "line" here is "cable line", so basically - "per customer"
4 hrs
тут без контекста неоднозначно. м.б. и перечень услуг кабельной кампании, включая позицию установки модема (самостоятельно или с вызовом специалиста)
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