CafeTran not reading IDML file? Thread poster: Elizabeth Morris
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Hello all,
I read that CafeTran can import/export IDML files. My client's file is an INDD (InDesign) file which was originally converted to pdf, then to Word and then sent to me, which caused the problems I was posting about a while ago here with my segments being all mixed up in CafeTran. Now we're trying things with the InDesign file itself. I re-saved the INDD as an IDML, but when I try to import this to CafeTran I get zero segments. Yet when I google "cafetran not reading idml f... See more Hello all,
I read that CafeTran can import/export IDML files. My client's file is an INDD (InDesign) file which was originally converted to pdf, then to Word and then sent to me, which caused the problems I was posting about a while ago here with my segments being all mixed up in CafeTran. Now we're trying things with the InDesign file itself. I re-saved the INDD as an IDML, but when I try to import this to CafeTran I get zero segments. Yet when I google "cafetran not reading idml file" and similar things, I don't see anyone complaining about this problem. Is there some simple thing I might be doing wrong here?
Thanks in advance for any help. ▲ Collapse
| | | | | Support ticket // Try the INDD route | Jan 12, 2022 |
Hello Elizabeth,
IDML is a supported file format. Troubleshooting such issues generally requires access to the file in question, so the best course of action would be to open an official support ticket and attach the file or discuss the issue with the developer: https://cafetran.freshdesk.com/support/tickets
In the meantime, if you have the original INDD and there ... See more Hello Elizabeth,
IDML is a supported file format. Troubleshooting such issues generally requires access to the file in question, so the best course of action would be to open an official support ticket and attach the file or discuss the issue with the developer: https://cafetran.freshdesk.com/support/tickets
In the meantime, if you have the original INDD and there is no issue with the file itself, please note there is a way to translate that instead, in CafeTran.
The solution involves the Language Terminal.
Explanation here: https://github.com/idimitriadis0/TheCafeTranFiles/wiki/4-File-formats#indd-indesign
[Edited at 2022-01-12 17:17 GMT] ▲ Collapse
| | | | Elizabeth Morris 
United States
Local time: 02:06
Russian to English
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TOPIC STARTER
Jean Dimitriadis wrote: Hello Elizabeth, IDML is a supported file format. Troubleshooting such issues generally requires access to the file in question, so the best course of action would be to open an official support ticket and attach the file or discuss the issue with the developer: https://cafetran.freshdesk.com/support/tickets In the meantime, if you have the original INDD and there is no issue with the file itself, please note there is a way to translate that instead, in CafeTran. The solution involves the Language Terminal. Explanation here: https://github.com/idimitriadis0/TheCafeTranFiles/wiki/4-File-formats#indd-indesign[Edited at 2022-01-12 17:17 GMT]
Thanks very much, Jean. I will try to Language Terminal right away.
I signed an NDA regarding this particular document, so I'll have to get permission before I send it to anyone else.
| | | | Elizabeth Morris
United States
Local time: 02:06
Russian to English
+ ...
TOPIC STARTER | Language Terminal "fail" every time I try to convert indd file | Jan 12, 2022 |
And reason is "unknown." Tried in two different browsers. I wonder what is so special about this file that CafeTran can't read it as an .idml and Language Terminal can't convert it from indd...
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Using the original Indesign file and Language Terminal, a tool that is specifically made to handle INDD files conversions for translation purposes has at least helped further establish that:
1. The issue is not with CafeTran.
2. The issue is related with the original file itself.
The customer may need to troubleshoot the issue with the original file at this stage.
Were there many Indesign versions involved? Is the original file or a modified copy of s... See more Using the original Indesign file and Language Terminal, a tool that is specifically made to handle INDD files conversions for translation purposes has at least helped further establish that:
1. The issue is not with CafeTran.
2. The issue is related with the original file itself.
The customer may need to troubleshoot the issue with the original file at this stage.
Were there many Indesign versions involved? Is the original file or a modified copy of some sort?
At any rate, the INDD and IDML files seem to be unworkable for translation purposes…
[Edited at 2022-01-12 18:17 GMT] ▲ Collapse
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